When I right-click a file in MyFiles, there is no preview option if the file extension has capital letters.
This has caused some confusion among our users when some apparently identically typed f...
Id #13503 | Release:
| Updated: Mar 17 at 12:27 PM by littleovercs | Created: Mar 17 at 12:27 PM by littleovercs
I put in my correct email on the sign in area and password but then it says its wrong
Id #13432 | Release:
| Updated: Jan 26 at 5:27 PM by harles | Created: Jan 26 at 5:27 PM by harles
Looking for some help on how to upgrade by HAP+ from 7.5 to Version 10.5
Id #13379 | Release:
| Updated: Dec 23, 2014 at 3:15 PM by daveroseth | Created: Dec 23, 2014 at 3:15 PM by daveroseth
I have installed and configured HAP on our 2008 IIS 7. I am a novice to IIS. HAP works great when accessing from the local server, but over the internet I get the error below when I attempt to...
Id #13357 | Release:
| Updated: Dec 10, 2014 at 9:43 AM by juls26 | Created: Dec 10, 2014 at 9:43 AM by juls26
This is affecting all users except for the domain admin account. The domain admin account can see the drives mapped and can work correctly with the files page. Any other user sees the drives listed...
Id #13353 | Release:
| Updated: Dec 9, 2014 at 2:44 PM by kb_mcas | Created: Dec 9, 2014 at 2:40 PM by kb_mcas
Unable to apply IIS AppPool\HAP permissons to HAP directory.
Error message received is attached.
I have tried the fix for this error: icacls c:\inetpub\wwwroot\hap /grant "IIS AppPool\HAP":(RX)
Id #13345 | Release:
| Updated: Dec 4, 2014 at 10:00 AM by juls26 | Created: Dec 4, 2014 at 10:00 AM by juls26
Whenever we view HAP+ and goto the home page we get a red box appear with the following text - "Could not find file 'C:\inetpub\wwwroot\HAP\App_Data\Bookings.xml'."
Is there something I...
Id #13344 | Release:
| Updated: Dec 4, 2014 at 10:23 AM by juls26 | Created: Dec 4, 2014 at 9:14 AM by its
We have started receiving an error when all of our students try accessing home access plus.
Just says 'Something is wrong' when accessing 'My Files'.
Error in application event log :-
Id #13331 | Release:
| Updated: Dec 5, 2014 at 8:37 AM by tomclay | Created: Nov 24, 2014 at 12:06 PM by pentvalley
We run Home Access Plus 10.2 on IIS 7.5, and serve it behind a reverse proxy server running Nginx on CentOS 6.5. This means that web traffic hits the Nginx machine, which uses Nginx's proxy_pass to...
Id #13255 | Release:
| Updated: Sep 19, 2014 at 1:50 PM by TestValleySchool | Created: Sep 19, 2014 at 1:50 PM by TestValleySchool
What is the proper way to install the 10.2 update? I'm not finding a readme file with directions. Thanks in advance.
Id #13248 | Release:
| Updated: Sep 18, 2014 at 1:03 PM by nickbro | Created: Sep 12, 2014 at 8:02 PM by Nikkol