Missing Upload Box

Hi fantastic piece of software!!! Just done a fresh install to show the our powers of be, however what ever browser i use, when i try and upload a file the progress box hides its self in the lower ...

Id #12815 | Release: None | Updated: Mar 11 at 12:27 PM by khaled_almahmeed | Created: Mar 11 at 12:27 PM by khaled_almahmeed

upload problem HELP !!

I've upgraded to the new version of Home access plus, Every time I try and upload a document I get an error message " upload of document.pdf has Failed ! Value cannot be null .<br> Parameter name:N...

Id #12189 | Release: None | Updated: Sep 20, 2013 at 9:47 AM by OakfieldParkSch | Created: Sep 18, 2013 at 9:44 AM by OakfieldParkSch

Getting an Error for user

One of my users is getting this error: string cannot be of 0 length parameter name: oldValue; this error has been logged on the server's event log. What does this mean? Dave

Id #12123 | Release: None | Updated: Sep 20, 2013 at 9:22 AM by nickbro | Created: Aug 30, 2013 at 6:59 PM by daveroseth

File Explorer - Exception due to file lock

if a user tries to download via HAP a file that is open [example excel file] on the network, the HAP code generates an unhandled exception.

Id #12122 | Release: None | Updated: Aug 30, 2013 at 6:25 PM by grangeway | Created: Aug 30, 2013 at 6:25 PM by grangeway

Fatal error: failed to connect to database

I am newee to HAP so please bear with me. I receive the above error when trying to access the Booking system. everything else is working just fine. I can see all my drives and access all the data...

Id #12112 | Release: None | Updated: Sep 20, 2013 at 9:21 AM by nickbro | Created: Aug 29, 2013 at 1:50 PM by Stpattech

No access to Home drives via Web Server.

When I installed V9.2 on our web server (WinServer2008 R2 IIS7.5), it can not access any of the home drives which are on our DC which has our users home directory's on. We are just get a rotating ...

Id #11939 | Release: None | Updated: Sep 20, 2013 at 9:24 AM by nickbro | Created: Jul 15, 2013 at 2:36 PM by Dan_ATR

Can't open or download files

Hi I am trying to open or download a file from my school Home Access Plus site but when I highlight the file and click download I get the message as per the attached screendump. I click OK and try ...

Id #11817 | Release: None | Updated: May 28, 2013 at 4:36 PM by nickbro | Created: May 28, 2013 at 1:07 PM by niamhscrivens1

Android downloads stalling

Would like to report that on V9.1 when using Android (stock browser and chrome) that downloads just hang, it's shows a progress bar but never commences the download. iOS works fine, so does the des...

Id #11806 | Release: None | Updated: May 28, 2013 at 4:37 PM by nickbro | Created: May 24, 2013 at 2:48 AM by Davejohncole

.net Error

Hi i have just setup the tracker on our network, i have check a user and student logn on our test pc and it seems to work ok, but 1 pc so far, (no-one else is logging on yet) has this error, i mana...

Id #11710 | Release: None | Updated: Apr 19, 2013 at 4:36 AM by gilril1 | Created: Apr 17, 2013 at 6:06 AM by gilril1

Security Exception - Help

Hi Guys, I have managed to get the HAP installed but I keep getting the following Exception; erver Error in '/' Application. Security Exception Description: The application attempted to perform...

Id #11706 | Release: None | Updated: Oct 7, 2013 at 2:21 PM by Bradperry | Created: Apr 16, 2013 at 10:18 AM by teparky