restricted file types

How do I enable some files types to copy files to drives? We're trying to move .mov files. I'm guessing its blocked in the code somewhere just need to know where. Thanks

Id #14098 | Release: None | Updated: May 5 at 11:07 AM by jblackburn3r | Created: May 5 at 11:07 AM by jblackburn3r

Zip option creates Empty folders

When looking at My Files I can right click and see an option 'ZIP'. If I try this with a folder it creates a ZIP folder with that name but does not put the content of that folder in the ZIP. If I...

Id #14046 | Release: None | Updated: Jan 27 at 12:52 PM by EACadmin | Created: Jan 27 at 12:52 PM by EACadmin

Add support for Hebrew

Hi I have problem to open, rename, upload Hebrew file or folder. There is any fix for that ?

Id #14035 | Release: None | Updated: Jan 9 at 9:20 PM by yosbit1 | Created: Jan 9 at 9:20 PM by yosbit1

Toolbar covers documents when using an ipad

When using an ipad, the toolbar covers the top two lines of documents.

Id #14030 | Release: None | Updated: Jan 8 at 4:34 PM by Catkinson123 | Created: Jan 8 at 4:34 PM by Catkinson123

User Card password reset not working

when a user tries to reset a password no matter if they are domain admins they get the following error

Id #13994 | Release: None | Updated: Oct 10, 2016 at 7:12 PM by mbprojects | Created: Oct 10, 2016 at 7:12 PM by mbprojects

Server Error - Wrong Username

If a user enters an incorrect username in error they receive the below message, can anyone let me know what s causing this, as this gives external users an easy way to lookup correct usernames!! S...

Id #13985 | Release: None | Updated: Sep 18, 2016 at 8:09 AM by amarshall | Created: Sep 18, 2016 at 8:09 AM by amarshall

No Upload or new folder option

I have just setup HAP v10 for a school and once they open MyFiles the upload and new folder options show. Once all the files have loaded they are no longer showing. I cannot find any documentation ...

Id #13980 | Release: None | Updated: Sep 13, 2016 at 1:58 PM by JaHowells | Created: Sep 13, 2016 at 1:58 PM by JaHowells

No option to delete in MyFiles

We have HAP+ installed and there is no option to delete files. I'm sure I'm just missing some configuration setting, but I can't seem to find it. Help?

Id #13972 | Release: None | Updated: Aug 31, 2016 at 1:05 PM by Nikkol | Created: Aug 31, 2016 at 1:05 PM by Nikkol

Direct Edit SMART Notebook

We have enabled uploading of SMART Notebooks. Also enabled Direct Edit. Is it possible to enable direct edit of SMART Notebooks? Thanks

Id #13954 | Release: None | Updated: Aug 3, 2016 at 5:23 PM by Nevs | Created: Aug 3, 2016 at 5:23 PM by Nevs

HTTP 403 Forbidden

HI, I have setup HAP at 4 Schools so far. 2 are working & 2 aren't. The 2 that aren't are coming back with HTTP 403 forbidden errors. I haven't had much dealing with IIS previous so any ideas woul...

Id #13823 | Release: None | Updated: Jan 22, 2016 at 2:18 PM by dlagden | Created: Jan 22, 2016 at 2:18 PM by dlagden